Independent provider of international health, life & income protection insurance.
サービス
4.5
/5
商品
4.5
/5
5
4
3
2
1
116
32
4
5
5
162
去年の評価数:
すべて( 1,633件)のレビューを表示中
信頼できるカスタマー
7 years ago
There is a lot of info to read through. Some clauses are not clear.
Angela Hurst
William Russell
7 years ago
Thank you for contacting us with your feedback. We apologise for any issues with unclear wordings, if you can please can you contact me at enquiries@william-russell.com I can further explain anything that remains unclear. We do appreciate you taking the time to let us know of your experience with us
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that following your Global Income Protection policy renewal, you remain happy with the service you have received. Thanks again for getting in touch!
購入日: 05/01/2019
0
共有
信頼できるカスタマー
7 years ago
Great Customer Service
Angela Hurst
William Russell
7 years ago
Thank you very much for your 5 star positive review! Your comments have been passed on to our administration team who were really pleased to hear of this. We sincerely thank you again for taking the time to comment on your Global Health Insurance renewal.
Annual renewal of health insurance done smoothly & efficiently..
Angela Hurst
William Russell
7 years ago
Many thanks for your 5 star positive review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment about your Global Health Policy renewal.
購入日: 25/04/2019
0
共有
ME
Member
7 years ago
MemberのWilliam Russellに関するコメント:
Yes I would recommend and aim to renew next year
Angela Hurst
William Russell
7 years ago
Thank you for taking the time to contact us with your positive feedback. We are pleased to hear that you remain happy with the service you have received and that you plan to renew your Global Health Insurance policy for another year. We're happy to have you with us! Thanks again for getting in touch.
購入日: 05/01/2019
0
共有
信頼できるカスタマー
7 years ago
An insurance that sells you a benefit, without covering the administration cost is not covering, if one has to pay 12-15% or more admin cost then why does it say full cover. It is misleading
Angela Hurst
William Russell
7 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service for all our customers, all of the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. I have already emailed you directly to ask for further information so that I can investigate further for you. Thank you again for getting in touch.
購入日: 04/06/2019
0
共有
ME
Member
7 years ago
MemberのWilliam Russellに関するコメント:
Quick response time - by email on customer enquiries
Angela Hurst
William Russell
7 years ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received when renewing your Global Health Insurance plan with us.
購入日: 05/01/2019
0
共有
ME
Member
7 years ago
MemberのWilliam Russellに関するコメント:
Clear communication.
Rapid response to my questions.
Redid my invoice as to my quieres immediately.
Great team!
Angela Hurst
William Russell
7 years ago
Thank you for your fantastic rating and positive feedback. We sincerely appreciate you taking the time to contact us and it’s very good to hear that you are happy with the service you have received from us. Your comments have been passed to the team, it's always nice to hear!
購入日: 28/04/2019
0
共有
ME
Member
7 years ago
MemberのWilliam Russellに関するコメント:
Prompt and efficient service . Speedy payment , no hitches .
Angela Hurst
William Russell
7 years ago
Thank you for your fantastic rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us. We strive to deliver excellent quality customer care at all times. Thanks again for offering your feedback.
購入日: 30/04/2019
0
共有
ME
Member
7 years ago
MemberのWilliam Russellに関するコメント:
My query was handled within 24 hours. Really good customer service as always. Thank you :)
Angela Hurst
William Russell
7 years ago
Many thanks for your 5 star review of your Global Health insurance renewal. We are delighted to hear how pleased you are with the service that you have received from us, we are always happy to help!
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.