Thanks so much for your positive 5* review. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us while renewing your Personal Health Plan. Thanks again for taking the time to leave us your comments.
購入日: 15/10/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
I has to follow up on my documentation after my policy was renewed.
Angela Hurst
William Russell
5 years ago
Thank you for your review and feedback. I have checked your policy and can see that your renewal documents were issued to your broker the day of your renewal and then re-sent when requested a month later. Apologies these weren't forwarded on to you initially. I hope you have everything you need for your renewal now but please get in contact with us at enquiries@william-russell.com if there's anything we can help with. Thanks again for taking the time to leave us your comments.
Thank you for your positive 5* review of your Personal Protection Plan. We are pleased to have you renew your plan with us for another year! Thanks again for taking the time to leave us your comments.
購入日: 22/10/2020
0
共有
PV
Peter Vind
Feefoに#よる#検証#済み
5 years ago
Peter VindのWilliam Russellに関するコメント:
The only complaint is the extremely high cost
Angela Hurst
William Russell
5 years ago
Thank you for your valuable feedback and review. The cost of private healthcare around the world is rising, this healthcare inflation is driving up premiums from all insurance providers; for our part, we’re doing everything we can to spread the inflation fairly. We do very much appreciate you continuing your insurance with us and renewing your plan.
I have always found your service to be efficient and whenever I had a question there has been a timely response. Good service.
Angela Hurst
William Russell
5 years ago
Thanks so much for your positive review and comments. We're pleased to have been able to help you with your Personal Health plan renewal and are glad to hear you have had good service from our team.
購入日: 09/11/2020
0
共有
CB
Christopher Lawrence Bachran
Feefoに#よる#検証#済み
Kuala Lumpur Malaysia
5 years ago
Christopher Lawrence BachranのWilliam Russellに関するコメント:
So far the service has been very good
Angela Hurst
William Russell
5 years ago
Many thanks for your positive 5* Review. We appreciate you renewing your Personal Health plan for another year and for taking the time to leave us a review. Thanks again!
Overall I’m very satisfied with my plan and services from William Russell, team members were very professional, caring and patient over some delays of my renewal, refund was handled fast and smooth....
さらに表示
Angela Hurst
William Russell
5 years ago
Thank you for your fantastic 5* positive review. We were very happy to be able to help you to renew your Personal Health plan with us and hope you remain a loyal William Russell customer for years to come. Please do recommend us to your friends and make the most of our recommend a friend incentive. Thanks once more for your valuable feedback.
Thank you for your positive review and comments. We're pleased you were happy to renew your Personal Protection plan with us for another year. Thanks again for taking the time to leave us a review.
購入日: 22/09/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
with WR the renewal process is very straightforward and easy which I appreciate a lot
Angela Hurst
William Russell
5 years ago
Thanks for your fantastic 5* review and comments. We are so pleased to be able to assist you in renewing your Personal Protection Plan for another year. Thanks again for taking the time to give us your valuable feedback.
購入日: 10/09/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Bonjour,
En règle générale satisfait des services, néanmoins le temps de réponse pour les remboursements est parfois rapide et parfois très long. Jamais identique. Également souvent des questions...
さらに表示
Angela Hurst
William Russell
5 years ago
Merci pour votre avis et vos commentaires. Nous sommes désolés d'apprendre que notre processus de réclamation n'a pas été satisfaisant pour vous. Nous nous efforçons d'offrir un service client d'excellente qualité à tout moment et nous espérons que votre expérience avec nous à l'avenir sera beaucoup plus positive. Soyez assuré que nous sommes toujours disponibles pour vous aider si vous avez besoin de nous à l'avenir. Merci encore d'avoir pris contact avec nous.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.