Excellent!
Quick and friendly service over the phone.
I am a repeat customer and can highly recommend.
Jimmy McLean
Wendy Wu Tours
1 year ago
That's great to hear! Thanks so much for your review and do give us a call if you have any questions. Thanks, Jimmy, Wendy Wu Tours.
DU
Duncan
1 year ago
None
購入日: 24/07/2025
0
共有
DI
Diane
Feefoに#よる#検証#済み
London
1 year ago
DianeのWendy Wu Toursに関するコメント:
I'm happy to have booked with Wendy Wu and am looking forward to our trip feeling that I've booked with experts.
Jimmy McLean
Wendy Wu Tours
1 year ago
Thanks so much for your lovely review, Diane. Do give our friendly team a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.
Prompt. Easy to understand. Effective.
- One phone call. Straightforward answer to a simple question.
- Booking process: Uncluttered. Understandable. Easy to navigate.
Jimmy McLean
Wendy Wu Tours
1 year ago
Thanks so much for your feedback, it is very much appreciated. Do give us a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.
Many thanks for your review, please give us a call if you have any questions about your booking. Kind regards, Jimmy, Wendy Wu Tours.
信頼できるカスタマー
1 year ago
I had a call yesterday from a junior telling me I couldn’t fly from Gatwick as there were no suitable connections. That I had to fly from Heathrow with Air India. I booked to fly from Gatwick. I asked to speak to a senior consultant and was told that ‘he’ was out, out again in the morning until noon. I asked to be called at noon as I am out after lunch. There is an Emirates flight from Gatwick which connects to the LHR emirates flight my friend is on. Please sort out this mess immediately. Not a good start Wendy Wu!
Jimmy McLean
Wendy Wu Tours
1 year ago
I am so sorry to hear that you have been in anyway dissatisfied with our service. I asked our sales manager to contact you and I believe the situation has now been resolved? Please accept our apologies for any upset caused. Jimmy, Wendy Wu Tours
信頼できるカスタマー
1 year ago
I was contacted by the reservations manager and got the flights arranged as I wanted
Jimmy McLean
Wendy Wu Tours
1 year ago
That's great to hear and thanks so much for advising us that the matter is resolved. Please do let us know if there is anything else we can help you with. Kind regards, Jimmy, Wendy Wu Tours.
Clear, concise and understandable information from the company Representative, made for a pleasant experience, and confidence in the ability of the company, to provide us with the chosen tour;...
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Jimmy McLean
Wendy Wu Tours
1 year ago
Thanks Ellen for your lovely review and you are in very safe hands with Wendy Wu Tours. Do give our friendly staff a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.
Your staff are always friendly, knowledgeable and cheerful. The service they give is far and above other travel operators which is one reason why I rebook with yourselves !
As a widow I v. much...
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Jimmy McLean
Wendy Wu Tours
1 year ago
Thanks so much for your review and it was lovely to talk to you on the phone today. Please do not hesitate to contact us if we can be of any further assistance. Kind regards, Jimmy, Wendy Wu Tours.
Plenty of information
Professionals on the phone
Nothing to much trouble
Curtiouse and helpful
Jimmy McLean
Wendy Wu Tours
1 year ago
That's great to hear! Thanks so much for your review and please don't hesitate to contact us if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.
購入日: 21/07/2025
0
共有
JA
James
Feefoに#よる#検証#済み
1 year ago
Jimmy McLean
Wendy Wu Tours
1 year ago
Many thanks for your 5 star review. It is very much appreciated. Kind regards, Jimmy, Wendy Wu Tours.
Excellent. After booking I discovered I had chosen the wrong date of the two we were considering. I quick call to the booking team and it was all changed. They were so helpful
Jimmy McLean
Wendy Wu Tours
1 year ago
Thanks for your review; our pre departure team really are the best in the business. Do let us know if you have any questions about your tour, we're always here to help. Kind regards, Jimmy, Wendy Wu Tours.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
