I was a little disappointed in respect of having spent an amazing 3 weeks with a Wendy Wu Tour in China in 2008. That we did not have a local tour guide. Into the 3rd day we realised that he was not...
This is the second request for feedback I have had the first, being a direct mailing from Wendy Wu to await what would have been my return if I had travelled on my planned trip. Unfortunately that...
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Wendy Wu Tours
Wendy Wu Tours
12 years ago
Many thanks for your feedback. We pride ourselves on our personal attention we give to each customer and I am sorry that our communications broke down on this occasion.
Kind regards,
Lorraine, Customer Services
All aspects from booking to VISA and arrangments were good.
Two exceptions, I travelled with my friend and our seats were not pre-booked together.
There were optional excursions which were not...
Only complaint was the panda zoo was disappointing. Our tour only last about 20 mins, we saw the pandas from a distance. For us we thought it would have been one of the highlights of the tour but it...
Having booked through Wendy Wu previously we were a little disappointed with the overall efficiency of the service this time. Flight times outgoing were good but felt the arrangements coming back...
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Wendy Wu Tours
Wendy Wu Tours
12 years ago
Thank you for taking the time to post your feedback and we are sorry to hear of your disappointment with some aspects of your Wendy Wu tour this time around. I will look into the issues you have raised and contact you directly.
Kind regards,
Lorraine, Customer Services
We had a superb experience from our initial booking phone call until we arrived home after the holiday of a lifetime. Staff at Wendy Wu were always helpful and efficient. It was great that they...
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商品のレビュー
購入日: 22/08/2013
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信頼できるカスタマー
Feefoに#よる#検証#済み
12 years ago
Very efficient with excellent information.
商品のレビュー
購入日: 19/01/2013
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信頼できるカスタマー
12 years ago
An almost faultless holiday and thoughtfully planned
商品のレビュー
購入日: 31/10/2013
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信頼できるカスタマー
12 years ago
Very efficient, excellent performance and excellent value for money
商品のレビュー
購入日: 20/10/2013
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信頼できるカスタマー
12 years ago
The guides were exceptional and so too was customer care.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
