The reason I am leaving poor feedback is because I was given a verbal price on the phone yet when I rang back to book the holiday,the price had risen by £100 per person.
Wendy Wu Tours
Wendy Wu Tours
12 years ago
It was good speaking with you earlier and we will be in touch again once we've looked into this further.
Kind regards,
Lorraine, Wendy Wu Tours
Wendy Wu Tours
Wendy Wu Tours
12 years ago
Thank you for your patience and we are pleased we have now got to the bottom of this. We wish you a wonderful holiday!
Kind regards,
Lorraine, Wendy Wu Tours
A truly wonderful experience supported by highly professional guides who helped to give us an insight into an extraordinary land, people and their culture. Perfect.
Disappointing that I was unable to reserve for 24 hours as my wife was not contactable.
Rejection of my wife initial payment by American Express card, my American express card was processed ok next...
さらに表示
Wendy Wu Tours
Wendy Wu Tours
12 years ago
We are sorry you experienced difficulties booking and paying for your holiday. I have tried to call you today but please feel free to contact me if you would like to discuss this further, or have any queries about your Wendy Wu tour.
Kind regards,
Lorraine, Wendy Wu Tours
Excellent, answered all my questions and raised some points I had not thought to ask but needed to know.
信頼できるカスタマー
12 years ago
The web-site could be clearer that you can't actually book on the site and that someone will call you. On the day I booked I was at home but gave my work number as that is my normal one for day-time, so it could have gone wrong. I phoned in anyway so it worked fine but it could be clearer.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
