The management and organisation of the trip was excellent and we had a brilliant National Guide in David. Our only criticism was that the hotel in Beijing was not up to standard. The hotel was full...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your constructive comments and please rest assured these have been taken on-board for future improvements.We are delighted that you had an enjoyable experience overall and to read your kinds words of appreciation for your National ******, David.
Kind regards,
Polina, Wendy Wu Tours
Would have made life simpler if we had been told in advance we had to fill in arrival and departure forms at the airports in China. This led to delays getting through passport control. Hotel in...
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商品のレビュー
購入日: 25/11/2014
0
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信頼できるカスタマー
11 years ago
Excellent service from start to finish. National and local guides were friendly and well informed.
商品のレビュー
購入日: 24/11/2014
0
共有
信頼できるカスタマー
11 years ago
Have already given feedback on the form supplied to the National Guide in China
Excellent guide Addison but too many on tour and 'dining experiences ' were repetitive with no opportunity to sit in group smaller than ten. Cold food, with some using utensils in unhygienic manner....
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
We would like to thank you for giving us some feedback regarding your tour experience and we are really sorry to hear of your disappointment with some aspects of the tour, especially about the food provided during the tour.
Meals in China traditionally comprise of a variety of small dishes placed on a ‘Lazy Susan’ for people to share. This works extremely well for our tours and allows our customers the opportunity to sample a variety of food and to choose dishes which appeal to them. We are sorry to hear you found the food repetitious but please rest assured your comments have been passed onto our office in China for the future improvements.
Your National ******, Addison, has reported to us that he advised the group about limited time for dinner to allow the opportunity to enjoy some evening shows and excursions but he will take your comments on board to improve his performance and provide our future clients with more relaxed tour pace.
We hope that overall you enjoyed your China Experience tour and returned with many happy memories of this fascinating destination.
Kind regards,
Julia, Wendy Wu Tours
Booking the holiday at the last moment was smooth and easy. The national and local guides did everything to ensure we had a good holiday. The hotels and coach travel were also very good.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
