wendy wu prepared us well but the only word for service is impeccable!
THANK YOU VERY MUCH, WE SHOULD HAVE BOOKED A LONGER TOUR!!!!
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for posting your review of your recent 'A China Experience', which is proving to be a very popular tour for a snapshot of what China has to offer.
We were very pleased to hear that you thoroughly enjoyed your time in China with us and were further delighted to hear of the impression our guides have left on you.
Other members of your tour have also expressed their delight at the experience they received and we would relish the oppourtunity to welcome you on a longer tour of China in the future, maybe our Grand Tour of China which is always a favourite.
We wish you all the best until our paths cross again.
Kind regards,
Junior.
商品のレビュー
購入日: 18/06/2015
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信頼できるカスタマー
11 years ago
excellent from start to finish
商品のレビュー
購入日: 16/06/2015
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信頼できるカスタマー
11 years ago
All arrangements were as described. We booked extensions; these were well organised
I met Stephen Jordan to sort out a Golden Triangle Group Trip together with two solo traveller add-ons. He was very helpful and efficient in sorting out prices and practicalities etc. and then...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for comming in to see us and for posting your review of your experience. We were delighted to hear that you received a service which is very much in-line with the high standards we promote. We will be delighted to hear about your experiences upon your return from your Golden Triangle trip.
Kind regards,
Junior.
A very detailed itinerary ,reasonably priced with all meals included.
The tour consultant was very helpful and replied promptly by e mail or phone
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your comments relating to the service you have received from Wendy Wu tours and we are eager to hear about your trip upon your return.
Kind regards,
Junior.
購入日: 29/06/2015
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信頼できるカスタマー
11 years ago
Guide Tom was excellent and made sure all went well with the tour
I was impressed that Liz Cathcart left an email and a phone message and also when I phoned her twice and left a voicemail she cam back to me very quickly.
She was friendly and efficient
Very busy but well organised and well worth it, the national and local guides were great.
Wendy Wu Tours
Wendy Wu Tours
11 years ago
Thank you for your positive feedback following the return from your Wonders of China tour. We are delighted to hear that you have enjoyed your tour and our guides were able to enhance the overall enjoyment of your trip. We are further pleased to hear that you enjoyed the amazing sights and attractions you visited whilst on tour.
Additionally, we have taken on board your comments about the meals you received.
We hope to welcome you on board with us again sometime in the near future.
Kind regards,
Junior.
商品のレビュー
購入日: 31/05/2015
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信頼できるカスタマー
11 years ago
Very well organised and planned - although there was an amount of switched itinerary items
National guide was excellent, local guides were good mostly, Beijing Guide was like a robot, just repeating his information, not much inter-action with the group where others had. The tour is long &...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
Welcome home from your recent trip and we are very grateful you have taken the time to post your feedback about your experiences while you were away. We are pleased to hear that your National ****** managed to provide you with a service that is reflective of the standards we promote throughout Wendy Wu and enhanced your experiences while on tour. Customer satisfaction is of paramount importance for us therefore, it is regretful to hear that you felt some aspects of your tour could be improved.
With regards to the shopping opportunities we include, this gives our passengers the chance to purchase high quality goods from reputable outlets, offering peace of mind. We usually receive very positive feedback about shopping opportunities from our passengers, therefore we are disappointed that this experience was not to your liking.
Thank you for your constructive feedback which we reply upon for the continuous improvement of our tours for future customers.
Kind regards,
Junior.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.