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I am happy to see that you received your order confirmation successfully and that the service has been rated as overall positive. Glad to hear that you are finding the magazine useful and easy to understand. Thanks for taking the time to send us your comments. Really appreciated. Duncan

Thanks for your great feedback regarding the magazine and glad to hear that you are finding the information, especially the antivirus features very good so thank you for letting us know and we do hope you continue to enjoy the magazine.

It was a pleasure to speak to you today on the telephone to discuss your feedback with you. I am sorry to hear that your issues have arrived damaged on a few occasions and would like to assure you that this is not common practice so please accept my apologies. As a gesture of goodwill I have add 2 copies to your current subscription term. I have also noted this on your subscription record for you. In the unlikely event that this does happen again please contact me via our e-mail helpline. Regarding your idea for the magazine to have an electronic database for content I would really like to thank you for your comments regarding this is great feedback and will be passed over to our Editorial team who will take your comments on board. Once again thank you again for speaking to me today and for your valuable feedback which is greatly appreciated. Duncan