UK pond specialists with 25+ years’ experience, trusted by 10,000+ customers to build & maintain ponds & water features.
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去年の評価数:
すべて( 11,496件)のレビューを表示中
信頼できるカスタマー
11 years ago
Easy to place order. Quick delivery
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信頼できるカスタマー
11 years ago
Good website, easy to find products. Excellent tracking of parcel delivery!
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信頼できるカスタマー
11 years ago
Great Service and Communication
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信頼できるカスタマー
11 years ago
Superb even with an email query answered straight away and actually did what they said…
Superb even with an email query answered straight away and actually did what they said they would!!
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信頼できるカスタマー
11 years ago
Most sound and helpful advice given won't hasitate to recommend them.
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信頼できるカスタマー
11 years ago
No communication from them at all
Email from PayPal and email from the carrier but…
No communication from them at all
Email from PayPal and email from the carrier but nothing from them
Water Gardening Direct
Water Gardening Direct Ltd
11 years ago
Thank you for taking the time to respond to our feedback request.
Due to the size of the preformed pond that was ordered (2m x 1.5m)item we only offer a 2 man delivery service which takes 7 - 10 days, very few carriers are able (or willing) to offer deliver services for items of this size and to send you item on an over night service (as you requested) we had to make special arrangements with a different carrier.
Unfortunately due to the speed of delivery and the non standard service that was used, our internal systems did not send out the usually email notifications.
I am sorry you did not receive further communication from ourselves, but I am very happy to see that such a large item was successfully delivered within 48 hours of ordering
Kind Regards
Toby Harris
Director
Water Gardening Direct
Tel:01778 341199
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信頼できるカスタマー
11 years ago
Excellent range of products at very competitive prices
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信頼できるカスタマー
11 years ago
First rate customer service
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信頼できるカスタマー
11 years ago
Just that I have to send a mail to be informed about the shipment
A little…
Just that I have to send a mail to be informed about the shipment
A little too long and no automatic feedback regarding shipment
.We’re a UK pond and water gardening specialist with over 25 years of hands-on experience, trusted by 10,000+ customers to create and maintain successful ponds and water features. Whether you're building your first wildlife pond or managing filtration on a large, stocked system, we provide expert advice, trusted brands, and reliable support to help you get it right first time.
.We’re a UK pond and water gardening specialist with over 25 years of hands-on experience, trusted by 10,000+ customers to create and maintain successful ponds and water features. Whether you're building your first wildlife pond or managing filtration on a large, stocked system, we provide expert advice, trusted brands, and reliable support to help you get it right first time.