Excellent trip. Really good value for money. Both Hotels were very central for everything we wanted to see. The train journey from Berlin to Prague was fab from the lovely six seater carriage to the...
Everything was taken care of once booked. Everything went to plan... train was all taken care of no issues even seating. The hotels were at a good standard, maybe just a little way out.
購入日: 12/11/2018
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信頼できるカスタマー
Feefoに#よる#検証#済み
7 years ago
Did not booked a vegetarian meal for the flights as requested and also the seats on a business class.
We booked a twin break in Prague and Kracow. Booking was easy over the phone - all the documentation including flights , transfers , hotel vouchers and train tickets were emailed to us in plenty of...
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購入日: 12/11/2018
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
7 years ago
Excellent holiday well done. Enjoyed the fun of finding our way from capital to capital.
Yes,employ tour drivers who speak English,Give customers the hotels and service they paid for,contact customers after holiday by telephone or e-mail and enquire if they were happy with the service.I...
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Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
商品のレビュー
Viva Holidays
Viva Holidays
7 years ago
I would like to thank you for your correspondence received regarding your holiday booked through our agency, and further to my acknowledgement. I regret to learn that you were not satisfied with our level of service We value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide please could you email your complaint on support@viva-holidays.co.uk our customer server manager will get in touch with you.
