Next day delivery, still hasn't arrived 4 days later.
Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you for your review, your parcel was misplaced by the courier and arrangements were made with you for a morning delivery on the Monday 13th July.
The couriers tracking system shows that the goods were signed for at 9.38am this morning (13th July).
Underfloor Heating UK
Underfloor Heating UK
10 years ago
I have investigated your case with our customer service department and as far as I understand it customer service was in constant contact with you after the parcel went missing and then resent a replacement just as soon as the courier confirmed it had not been delivered, we endeavor to ensure our logistics department only ever use national reputable couriers I understand your consignment was sent using Interlink who are usually very efficient with their delivery and customer care.
If you feel there is any way that we may have dealt with your issue any differently please let me know.
Many Thanks
Paul Frost Sales Manager.
Underfloor Heating UK
Underfloor Heating UK
10 years ago
I have investigated your case with our customer service department and as far as I understand it customer service was in constant contact with you after the parcel went missing and then resent a replacement just as soon as the courier confirmed it had not been delivered, we endeavour to ensure our logistics department only ever use national reputable couriers I understand your consignment was sent using Interlink who are usually very efficient with there delivery and customer care.
If you feel there is any way that we may have dealt with your issue any differently please let me know.
Many Thanks
Paul Frost Sales Manager.
Excellent service, arranging a fast delivery to Jersey
Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you for you comments. We love the Harmoni 50 touchscreen thermostat and we are glad that you are pleased with it too.
Hannah Boother
Customer Service Manager
Competitive pricing, no problems with payment, timely delivery with goods in excellent condition. A service second to none! What more could you ask for?
Underfloor Heating UK
Underfloor Heating UK
10 years ago
I am really pleased that we were able to offer great service to you, and that you are completely satisfied with your DEVIreg 530 floor sensing thermostat.
Thank you for reviewing us.
Customer Service Manager
Very prompt response - service couldn't be faulted.
Underfloor Heating UK
Underfloor Heating UK
10 years ago
Thank you for your review.
If you need any technical assistance when setting up your thermostat, please call us on 01473 559087, and we will be more than happy to help.
Customer Service Manager
Underfloor Heating UK are specialists in the supply, design and installation of DEVI electric underfloor heating systems for domestic, commercial and industrial use. Underfloor Heating UK can supply a total solution for any type of electric under floor heating.
Underfloor Heating UK are specialists in the supply, design and installation of DEVI electric underfloor heating systems for domestic, commercial and industrial use. Underfloor Heating UK can supply a total solution for any type of electric under floor heating.