Over the moon with this purchase.Supplied the sizes and every blind fitted perfectly.Prices were, as the company name "unbeatable".Communication was excellent as we had to talk about the pattern on...
Products are good, but customer service is terrible. I asked for delivery to be delayed because I'd be away - they told me they would delay delivery, but they didn't. Goods turned up while I was 200...
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Unbeatable Blinds
Unbeatable Blinds Limited
10 years ago
Thank you for taking the time to provide us with your feedback.
I was very sorry to learn of the difficulty you experienced with your delivery, please be assured your comments are indeed welcome and will be used constructively so that we can improve our service in the future.
I am glad that you were happy with the product.
Kind Regards
Despite the hype all over their web page that they guarantee despatch within 3 working days they manage to talk their way out of their responsibilities. Order places at 10 am on a Sunday therefore 3...
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Unbeatable Blinds
Unbeatable Blinds Limited
10 years ago
Thank you for taking the time to provide your feedback.
I am sorry to learn that your experience of Unbeatable Blinds was not entirely positive.
Unfortunately, deliveries out with our standard delivery addresses as designated by our carriers, and certainly out with mainland UK delivery addresses will incur addition delivery charges and timescales.
This was detailed on the order confirmation you received at the time of placing your order.
However, we appreciate your comments as we can use them constructively to better our service in the future.
Kind Regards
The review would have been excellent but the delivery was a nightmare - the local depot (1 mile from our home) has been closed for good, we had to make a round trip of 50 miles to collect our blinds....
When we ordered the blind we chose standard delivery. I tried to track it to find out which day it would arrive, but I was unable to track as your system rejected the details you had given me to log...
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Unbeatable Blinds
Unbeatable Blinds Limited
10 years ago
Thank you for taking the time to place your review.
I would like to apologise on behalf of our courier for the delays you experienced with your delivery. Unfortunately, on occasion deliveries can be delayed due to unforeseen circumstances.
The log in is based on the email address provided at the time of purchase, therefore the same email account needs to be used when logging into your account. I can see that our sales team resolved this issue for you.
Kind Regards
Unbeatable Blinds Limited is a company which trades online only in the manufacture and supply to the public of all types of window blinds. The company operates throughout the UK.
Unbeatable Blinds Limited is a company which trades online only in the manufacture and supply to the public of all types of window blinds. The company operates throughout the UK.
