Hi there,
Thank you for reaching out to us! I sincerely apologize for any inconvenience this has caused you.
I understand that you have concerns regarding your Trunki. To ensure you receive the best support, please reach out directly to our team at hello@trunki.co.uk, and they will be happy to assist you further.
If there's anything else we can help with, feel free to let us know—we're always happy to assist!
Best regards,
Trunki Team