TravelUp レビュー

Good morning, Mr. Singh. We really appreciate you taking the time to give us a 5-star rating. It means a lot to us. Regards, TravelUp

Good morning, Mr. Lakhlani. Thank you for your 5-star rating. Your feedback is appreciated. Thank you for your booking with us. Regards, TravelUp

Good morning, Mrs. Yang. Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We completely understand how frustrating this situation must have been for you, and we sincerely apologise for any confusion or inconvenience caused. At TravelUp, we aim to ensure that all our customers have a clear understanding of the services they’re purchasing, and it’s unfortunate that this experience did not meet your expectations. After investigating your case, we can confirm that you purchased a flexible ticket option, which allows a non-changeable ticket to be eligible for a date change. However, this flexibility does not mean that changes can be made free of charge. As per the fare rules set by the airline, any date change is subject to: . An airline penalty . An admin fee . And any fare difference, if applicable These conditions were clearly outlined in the terms and conditions below the option when you selected the flexible ticket. Unfortunately, if these details were missed during the booking process, it is not an oversight on our part. We understand that you may have expected the change to be free, but that is not the nature of the flexible ticket option. We always recommend reviewing all terms carefully before making a purchase to avoid any misunderstandings. We genuinely regret that your experience with us did not reflect the standard we strive to uphold. Your feedback is important, and we will continue working to improve clarity and transparency in our communications. Kind regards, TravelUp.

Good morning, Mrs. Kohar. Thank you so much for taking the time to leave us a 5-star review — we truly appreciate your kind words and support! At TravelUp, we strive to make every journey smooth, enjoyable, and stress-free, and it’s incredibly rewarding to know that we were able to meet your expectations. Your feedback not only motivates our team but also helps other travelers feel confident in choosing us for their travel needs. We’re delighted to have been part of your travel experience and hope to assist you again in the future — whether it’s a relaxing getaway, a business trip, or an adventure abroad. If there’s anything more we can do for you or any suggestions you’d like to share, we’re always here to listen. Thanks once again for choosing TravelUp. Wishing you many more wonderful journeys ahead! Warm regards, TravelUp.

Good morning, Ms. Beekharry. Thank you for the 5-star rating. We are here to serve you anytime. Regards, TravelUp

Good morning, Mr. Varghese. Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our service to be cheap, quick, and of great quality — that’s exactly what we aim for at TravelUp. Making travel affordable and hassle-free is at the heart of what we do, and it’s incredibly rewarding to know that we delivered on that promise for you. Your kind words mean a lot to our team and help inspire us to keep improving and offering the best possible experience to all our customers. If there’s anything more we can do for you in the future — whether it’s booking your next trip, finding the best deals, or assisting with travel plans — we’re always here to help. Thanks again for choosing TravelUp. We look forward to welcoming you back soon! Warm regards, TravelUp.

Good morning, Thank you so much for your lovely feedback! We’re delighted to hear that your holiday booking experience with TravelUp was smooth and easy. That’s exactly what we aim for — making travel planning stress-free and enjoyable from start to finish. Your recommendation means a lot to us and encourages our team to keep delivering great service and value to all our customers. Whether it’s your next holiday, a weekend getaway, or a long-haul adventure, we’ll be here to help make it just as seamless. Thanks again for choosing TravelUp. We look forward to assisting you again soon! Warm regards, TravelUp.

Good morning, Mr. Shaik. Thank you so much for sharing your experience with TravelUp and for leaving us a 4-star review! We’re really pleased to hear that you had a good experience and appreciated the timely email updates regarding your boarding gate and baggage belt information. Keeping our customers informed and prepared is a key part of the service we aim to provide, and it’s great to know that it made your journey feel smoother. Your feedback is incredibly valuable to us. While we’re glad you were satisfied, we’re always striving to turn a good experience into a great one. If there’s anything we could have done to make your experience even better, we’d love to hear your thoughts. Thank you again for choosing TravelUp. We look forward to helping you with your next trip! Warm regards, TravelUp.