Unfortunately we cancelled a cruise deal with another agency believing megastores offer of a better price would be honoured, this wasn't the case and we ended up with an inferior deal. The original...
さらに表示
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We appreciate the time you’ve taken to leave your review and I’m sorry to hear you had a poor experience. We value your feedback and would like the chance to help improve the opinion you have of Cruise Megastore. We will be in contact with you soon.
信頼できるカスタマー
7 years ago
My last contact with megastore was about 2 weeks ago with Bailey Marie Casey from their 2for1 division who assured me she would follow it up. To this date I have not heard anything concrete. Paul H.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We are sorry to hear that you have waited so long for a follow up. I can assure you we have reached out to the relevant department requesting that they contact you as soon as possible.
Cruise Megastore saved me so much money I would definitely recommend them
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!
After I've paid a deposit the service become unacceptable. My phone calls have been completely ignored. During the booking some names where misspelled. After correcting them I can't get invoice...
さらに表示
Karen King
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry you feel we have not met your expectations and we would appreciate the opportunity to remedy this. We will be in contact with you shortly to respond to your comments.
Courtney has been in contact regularly keeping me updated with the booking
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We hope you enjoy your well deserved holiday and thank you for leaving a good review.
購入日: 09/08/2019
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
7 years ago
Our customer service person was informative, professional and considerate a pleasure to deal with.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.