They did their best and followed up. It was a network issue not a computer problem
Nsika
Totality Services
1 year ago
Dear Valued Customer,
Thank you for leaving a 5-Star review. It means a lot to our entire team, and we are glad you had a positive experience.
Kind regards,
totality services Support
2
共有
SM
Stuart Munden
Feefoに#よる#検証#済み
London
1 year ago
Stuart MundenのTotality Servicesに関するコメント:
Knowledgeable and Patient
David was helpful, knowledgeable and patient. Explained what he was doing and why, and resolved the issue.
Nsika
Totality Services
1 year ago
Dear Stuart,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, David is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them.
Kind regards,
Totality services Support
2
共有
CC
Caitlin Carruthers
Feefoに#よる#検証#済み
1 year ago
Nsika
Totality Services
1 year ago
Dear Caitlin,
Thank you for the 5-star review! We loved being of service to you and hope we can assist you again soon.
Kind regards,
totality services Support
2
共有
JC
Joe de Courcy
Feefoに#よる#検証#済み
1 year ago
Nsika
Totality Services
1 year ago
Dear Joe,
Thank you for the 5-star review! We loved being of service to you and hope we can assist you again soon.
Kind regards,
totality services Support
2
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Nsika
Totality Services
1 year ago
Dear Valued Customer,
Thank you ever so much for sharing your positive experience with us. We pride ourselves in timely communication and professionalism so are thrilled our goal of providing you with the best possible experience has been exceeded.
Kind regards,
totality services Support
2
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 year ago
Nsika
Totality Services
1 year ago
Dear Valued Customer,
Thank you for the 5-star review! We loved being of service to you and hope we can assist you again soon.
Kind regards,
totality services Support
2
共有
SC
Sarah Campbell
Feefoに#よる#検証#済み
1 year ago
Sarah CampbellのTotality Servicesに関するコメント:
Great service. Very thorough dealing with the issue and other fixes at the same time. Thanks, Dean.
Nsika
Totality Services
1 year ago
Dear Sarah,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Dean is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them.
Kind regards,
Totality services Support
2
共有
DF
Debbie Fanner
Feefoに#よる#検証#済み
london
1 year ago
Debbie FannerのTotality Servicesに関するコメント:
Responded quickly
Problem was corrected
Nsika
Totality Services
1 year ago
Dear Debbie,
Thanks ever so much for the review! We are thrilled you had a positive support experience with us. We really value positive feedback like yours - it means a lot to our entire team!
Kind regards,
totality services Support
1
共有
PE
Pepe
Feefoに#よる#検証#済み
1 year ago
PepeのTotality Servicesに関するコメント:
thank you for youre time, you were assisting me until late hours
thank you David
Nsika
Totality Services
1 year ago
Dear Pepe,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, David is always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them.
Kind regards,
Totality services Support
3
共有
ZR
Zbigniew Rurak
Feefoに#よる#検証#済み
London
1 year ago
Zbigniew RurakのTotality Servicesに関するコメント:
Excellent customer empathy and professionalism.
Hardik and Dean did a great job in finding the source of the problem, and educating me on how to deal with it in future. Excellent customer empathy and professionalism.
Nsika
Totality Services
1 year ago
Dear Zbigniew,
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. You’re right, Hardik and Dean are always going above and beyond to ensure our customers receive the best possible service they can. We’ll be sure to share your praises with them.
Kind regards,
Totality services Support