Good quality product but on delivery the driver has left two scratches in my drive. Complained to topsoil direct and been basically told ‘not our fault, we’ve passed it on to the delivery company’....
さらに表示
Sarah
Topsoil Direct Ltd
2 years ago
I am sorry to hear you are unsatisfied with our response however as the damage has been done by our third party haulier it is them that needs to speak to you about remedying the situation. We will ask our distribution team to ask the haulier again to contact you. In the meantime I believe we have sent you theirs should wish to speak to them directly.
商品のレビュー
Sarah
Topsoil Direct Ltd
2 years ago
Firstly I am pleased to hear that you are happy with our topsoil. However I am sorry to hear you are unsatisfied with our response however as the damage has been done by our third party haulier it is them that needs to speak to you about remedying the situation. We will ask our distribution team to ask the haulier again to contact you. In the meantime I believe we have sent you theirs should wish to speak to them directly.
Delivered on time good product will definitely use this company again
商品のレビュー
購入日: 06/03/2024
0
共有
RB
Robert Burgess
Feefoに#よる#検証#済み
2 years ago
Robert BurgessのTopsoil Direct Ltdに関するコメント:
Waist of money, you don’t get a full bags.
Sarah
Topsoil Direct Ltd
2 years ago
I am sorry to hear that you feel you didn't get a full bag. Our production team have looked at the photos you sent to us and confirmed that your bags were not underfilled. The bags are designed to bulge as the products settle this means we are used to seeing a gap at the top of our bags.
商品のレビュー
Sarah
Topsoil Direct Ltd
2 years ago
I am sorry to hear that you feel you didn't get a full bag. Our production team have looked at the photos you sent to us and confirmed that your bags were not underfilled. The bags are designed to bulge as the products settle this means we are used to seeing a gap at the top of our bags.
購入日: 06/03/2024
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
2 years ago
Great, prompt response and fast delivery, recommend
