Topdeck Travel レビュー

Thanks so much for sharing your experience from your Iceland (Winter): Geysers & Glaciers trip! We’re so glad our team could help with your last-minute booking, even while you were hopping between countries. Your Trip Leader sounds like a legend and getting you to the sights before the crowds is no small feat! Iceland really is out of this world, and having a local Trip Leader to show you around makes it even more special. Thanks again for leaving your review and we can’t wait to see you on a summer Topdeck trip!

Thank you so much for sharing your review. We’re so glad to hear you loved your time on your Philippines: Snorkel & Stargaze trip with Topdeck. Island hopping, snorkeling with turtles and unreal beach sunsets really is the dream combo, and it’s awesome to hear you soaked up every moment. We especially love hearing that you felt included and supported as a solo traveller. We’re also stoked to hear how much of an impact your Trip Leader had on your experience, going above and beyond to make the trip unforgettable. And we love the photos, thanks for sharing!🌴✨ Thanks again for travelling with Topdeck. Hopefully we’ll see you on another adventure very soon!

Thank you so much for sharing such a fantastic review! We’re absolutely thrilled to hear how memorable this trip was for you. It’s wonderful to know the group, destinations and overall experience exceeded expectations, and that your Trip Leader made such a huge impact from the very start. Creating a fun, welcoming and supportive atmosphere is exactly what we aim for, and we’re especially glad you felt so well cared for when plans changed and during a stressful medical moment. Knowing you didn’t have to worry about a thing and felt supported throughout truly means a lot. The birthday surprise on the final night is such a lovely way to end the trip and we’re super happy it added to an already special experience. Thank you also for the suggestion about an opt-in pre-trip group chat and we’ll be sure to share it with our digital team. Thanks again and we’d love to welcome you back on another Topdeck trip in the future. 💛

Thank you for taking the time to share your feedback. It’s great to hear that you enjoyed the itinerary itself and the destinations you visited, as this trip covers some truly special parts of New Zealand. At the same time, we’re sorry to hear that there were elements of your experience that didn’t quite match what you were hoping for. We completely understand how disappointing it must have been to miss out on something you were really looking forward to. For activities that are extremely popular, such as Hobbiton, we do make it very clear on our website and in your trip notes provided that these must be pre-booked through the Your Options section of the Topdeck Travel app at least two weeks before travel. We’ve since looked into this and can see that you reached out to us during your trip for help with booking, and our team attempted to assist through the live chat, but the chat was closed before we were able to resolve it for you. A member of our team has now reached out via email so we can look into everything further with you. Thanks again for taking the time to leave your review.

Thank you for your lovely review and amazing photos from your Iceland (Winter): Geysers & Glaciers trip! We hope to welcome you on another awesome Topdeck adventure in the future!