Hi Iliyaz
Thank you for taking the time to review your recent order with us here at TonerGiant, and I'm sorry to hear your experience wasn't as expected.
Looking at the case we have with your order on our system, I can see it was raised, some pictures were asked for, and it was ascertained that you had received a picking error, which can happen unfortunately from time to time.
I can also see the case was raised with us around 1pm, and refunded by our accounts team the very next morning, so was resolved for you in less than 24 hours.
Apologies once again for any inconvenience this may have caused.
商品のレビュー
Josh
TonerGiant.co.uk
8 months ago
Hi Iliyaz
Thank you for taking the time to review your recent order with us here at TonerGiant, and I'm sorry to hear your experience wasn't as expected.
Looking at the case we have with your order on our system, I can see it was raised, some pictures were asked for, and it was ascertained that you had received a picking error, which can happen unfortunately from time to time.
I can also see the case was raised with us around 1pm, and refunded by our accounts team the very next morning, so was resolved for you in less than 24 hours.
Apologies once again for any inconvenience this may have caused.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.