The service is efficient but the 'compatible' products are not as good as I'd like them to be.
TonerGiant.co.uk
TonerGiant.co.uk
12 years ago
Thank You for taking the time to speak with me today. I am so sorry to hear about the issues you have been experiencing with your Compatible Toners. I am pleased to confirm that a collection and refund is being arranged and you will receive details from a member of our Customer Care Team shortly. I am pleased to hear that you were happy with our service and have raised the issue of quality with our manufacturer to prevent this from happening again.
Kind regards
Wendy
TonerGiant Customer Care Team
Web site, speed and customer service good, just let down by whoever does the packing.
TonerGiant.co.uk
TonerGiant.co.uk
12 years ago
Thank You for your feedback Andy. I am extremely sorry to hear of the problems you encountered with this order. We have been trying to contact you regarding this but have been advised that you are out of the office until Friday. I have tracked your order and have been advised that it has now been safely delivered. A member of our team will contact you shortly to discuss this further.
Kind regards
Wendy
TonerGiant Customer Care Team
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.