I have twice emailed the owner to inform him that I use his firm as the sole supplier of printer cartridges to my company.
I didn't receive a response or even an acknowledgement to this email. I find...
Could you please take Natalie Ward off your data as she no longer works for our company and replace with Jeanette Revill, I did ask this at the time of placing my order.
TonerGiant.co.uk
TonerGiant.co.uk
12 years ago
Good Afternoon Jeanette
Thank You for taking the time to speak to me today. I am so sorry that these changes were not implemented on your account. I am pleased to advise that the necessary changes have now been made.
Kind regards
Wendy
TonerGiant Customer Care Team
信頼できるカスタマー
12 years ago
I have to say I am really impressed with how promptly Toner Giant dealt with my initial comments regarding the change of contact name, Wendy contacted me from TG and informed me she had changed all the details as requested, what more can you ask for !!
Wrong search results from google lead me to order the wrong cartridge. Calling Toner Giant I wasn't sure which department to go to, but I received excellent service from the person I spoke to who...
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購入日: 06/10/2013
0
共有
信頼できるカスタマー
12 years ago
Genuine product, fast delivery, and kept me informed on delivery status.
Disappointed with service but Lou of customer services rescued it....not received second part of the order yet though.
RE: Re: Order Dispatch Confirmation | TQ812A
[ticket: 1663298]
TonerGiant.co.uk
TonerGiant.co.uk
12 years ago
Thank You for taking the time to leave feedback for us. I am so sorry to hear that you were disappointed with our service. I am delighted that Lou was able to resolve your issue for you and send you a goodwill voucher. I am pleased to see that your missing goods are due to be delivered today between 3pm and 4pm.
Kind regards
Wendy
TonerGiant Customer Care Team
信頼できるカスタマー
12 years ago
Customer service was excellent and despite the order being split your staff were excellent in sorting out the second package, I didnt have to chase they promised to look into it, let me know what was happeneing and resolved it, so thank you. I will be returning to you again
I was expecting the tonner to be delivered next day. At around 4:30pm (ish) I contacted toner giant to find out when it was expecting to be delivered and was advised that it had a slot from 5:10 -...
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TonerGiant.co.uk
TonerGiant.co.uk
12 years ago
Thank You for taking the time to speak with me today. I am delighted to hear that your goods have now been received. As discussed I have E-Mail you a discount voucher towards your next order with TonerGiant.
Kind regards
Wendy
TonerGiant Customer Care Team
I am delighted to hear that your parcel was delivered on time and has now been located within your office.
Kind regards
Wendy
TonerGiant Customer Care Team
信頼できるカスタマー
12 years ago
The item was delivered within 24 hours as stated on the website.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.