Good Morning Wayne,
Thank you for taking the time to speak to me regarding the feedback you left on our Website following a recent order with us.
I was sorry to hear that the courier had delivered your order to an alternative business located nearby. It sounds like this is something that happens on a regular basis, due to your business having a similar company name to another business located on the same industrial estate as you.
Please be assured that I have flagged this with our couriers, so they can be more mindful when making deliveries to you in the future. I was pleased to hear that you quickly located your order.
Thank you for taking the time to leave us your feedback; it will help prevent this happening again in the future. If you need any future help regarding this matter, please speak with me as I will be delighted to help you.
Kind Regards,
Geri
TonerGiant Customer Care Team
信頼できるカスタマー
12 years ago
The follow up from TonerGiant Customer Care was excellent.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.