Bought 2 times then next day got a email offering discount. Contacted support services but haven't heard back!
TonerGiant.co.uk
TonerGiant.co.uk
12 years ago
Thank you for taking the time to leave your feedback on the promotions we run. I am glad we had a chance to talk this through over the telephone.
As you know we run regular offers and promotions, however it has been very unfortunate that we have sent a discount code, just after you have made a purchase.
I am pleased to confirm that this discount has been refunded and that you are happy with the follow up care you have received. If you need any further help or assistance in relation to this matter, please contact me directly as I will be delighted to help you.
Kind Regards & A Merry Christmas
Geri
TonerGiant Customer Care Team
Normally the service is excellent. This week a despatch error meant that my goods were sent elsewhere. However the handling of the problem was prompt, efficient and courteus.
As always, staff amazingly friendly and helpful to this poor old techno fool! they always sort out the best deal and it is so nice to speak to a real person!
Thanks you for an excellent next day...
Service was excellent. I had to contact the company by phone as my broadband was giving trouble and they were very pleasant and extremely helpful. I will not hesitate to the company again
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.
Tonergiant.co.uk is the leading online supplier of printer toner and inkjet cartridges supplying to both home users and businesses in the UK. Our aim is to provide you with an unbeatable service that is truly world class.