I was a bit late looking for replacements for my merino toe socks for a weekend charity summit camp in the Lakes. I needn't have worried. The socks were delivered just over 24 hours after my evening...
At first they refused to refund for socks that were way too big (I take size 10.5-11.5, the socks were sold a 9-11.5 and were much too big!) because I'd opened them. They did relent when I pushed...