Tideway Wealth Management レビュー

Thank you for taking the time to share your feedback. I’m sorry to hear you don’t feel especially looked after — that’s not the experience we want any client to have. We take the stewardship of clients’ money and the quality of our ongoing support very seriously. You mention your experience with other institutions and the reducing value of your funds over the past ten years but, since joining us three years ago, we would hope you’ve felt well supported. I can see that we have agreed a plan with you, but we would like to understand what you feel is missing and agree what more we can do to help. Your adviser is currently away, but a member of our team will contact you directly to arrange a call at a convenient time. Separately, while we can’t comment on services provided by third parties, we’re very happy to liaise further with your accountant (with your permission) so that you feel you are receiving joined up support. Kind regards, Neil Croxford CEO