Thank you for your feedback.
We use DPD for our deliveries as we can track our customers orders online and receive proof of their delivery. Items lost in normal post (non-recorded) are costly to replace. DPD also provide all our customers with a one hour time slot when their delivery will arrive. We feel these services help us to maintain a high standard.
We will review our postage and packaging charges throughout the year and see where improvements can be made.