The first time it arrived all broken, and it was a bit of a hassle to get through the right person and to solve this problem, in the end I got it safely, but it was already pass the time, when I...
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信頼できるカスタマー
12 years ago
Shane was the one who really took care of the problem and he delivered excellent customer service through out and made sure that the samples arrived safety, will definatly use his service again. Kind regards.
THE WHOLESALE GLASS CO.
THE WHOLESALE GLASS CO.
12 years ago
Unfortunately when sending float glass samples by courier there can be the occasional mishap. We package all our samples as well as we can, even using a protective plastic presentation case for added support. We are committed to providing good customer service and have already dispatched new samples to you. I understand your frustration, please accept my apologies for any inconvenience caused. Nick.
Nick.
I found Shane(?spelling. my apologies) very helpful and respectful. He guided me through with my purchase choice of the glass cutter with careful explanation and advice .