I rang to confirm next day delivery as I was finding it difficult to get this product next day. Next day delivery was confirmed and the glass suckers arrived on time. Excellent Service
I'm having troubles with the return. It took the shop a long time to react and even longer to get my money back. The returned amount was lowered, so I didn't get the whole amount, even thought I...
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THE WHOLESALE GLASS CO.
THE WHOLESALE GLASS CO.
12 years ago
Hi. As stated in our terms and conditions we offer a 14 working day return policy, including all delivery charges on non-faulty items . A reasonable amount of time for an item to be returned that you have ordered incorrectly. You returned your items after 22 working days (a month including weekends). Despite being outside of our terms and conditions we still issued a full refund on your products, 7 working days after we received them and well within the 30 days that we are required by law. I will contact you privately to ensure that you have received this refund. We always aim to be flexible and provide the best possible level of service and are sorry that you feel we did not react fast enough on this occasion.
Shane.
商品のレビュー
購入日: 07/04/2014
0
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信頼できるカスタマー
12 years ago
Products good but disappointed that one set were loose in the box and unwrapped
商品のレビュー
購入日: 18/05/2014
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信頼できるカスタマー
12 years ago
great instant service
商品のレビュー
購入日: 20/05/2014
0
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信頼できるカスタマー
12 years ago
Very good service and arrived on time and in good condition
商品のレビュー
購入日: 16/05/2014
0
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信頼できるカスタマー
12 years ago
Could have pointed out that there was no external screwdriver / coin access for safety.