Wrong item delivered. Still awaiting correct item to be delivered!
THE WHOLESALE GLASS CO.
THE WHOLESALE GLASS CO.
12 years ago
Please accept my apologies, I'm very sorry for the delay. An internal error meant we sent the wrong finish first time and then following your call to inform us we failed to react quickly enough. I will correct this error immediately and as discussed you will receive your new items tomorrow along with a refund on any postage costs that you paid. Thank you for giving us your feedback, good or bad we need to know.!
Nick Jones. Managing Director.
From the moment I spoke to your advisor on the 'phone who was very polite and helpful, everything was excellent, and I received my ventilator the next day as promised. Thank you very much.
that's not a problem, please return the items to us in their original condition, and packaging with a cover note stating your order reference GM36RZ10003747 and we will issue a refund on receipt of the items.
Nick.
購入日: 31/08/2014
0
共有
信頼できるカスタマー
12 years ago
Fantastic fast service
商品のレビュー
購入日: 09/09/2014
0
共有
信頼できるカスタマー
12 years ago
All of the goods I ordered arrived well packed and in excellent time. Thanks!