Service was quick but it was not straightforward finding the product on their web site - it was only because we had ordered from them before that I was able to do a search and find it that way.
Goods delivered to wrong address/mislaid. I had to chase delivery company and inform Wholesale Glass. I was not keep informed by WGC unless I phoned them. They always promised to phone me back but...
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商品のレビュー
購入日: 05/11/2014
0
共有
信頼できるカスタマー
11 years ago
Great service
商品のレビュー
購入日: 16/11/2014
0
共有
信頼できるカスタマー
11 years ago
Very fast delivery and great customer service. Very happy!
my original order placed and paid for online didn't show on their system for some unexplained reason although payment was taken from my cc. when I phoned to chase the order Ricky did a good job in...
I paid for next day delivery before 10.30am, it took 4 days for the goods to arrive.
I telephoned the wholesale glass company twice and was told I would be called back with 5 minutes. In th end I...
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THE WHOLESALE GLASS CO.
THE WHOLESALE GLASS CO.
11 years ago
please accept my apologies for the delay in your delivery. A technical glitch at our websites hosting server meant we had a delay in receiving orders last week and tried our best to contact all affected whilst simultaneously working to rectify the issue. Our website is back to normal again now and although rare, things like this happen to us all now and again. I've refunded your delivery charge in full this time and would also like to offer you a free delivery on your next order for the inconvenience caused.
Nick Jones. Managing Director.