Thank you for taking the time to leave your feedback.
We completely understand your frustration regarding the lack of communication. Our intention is always to keep participants informed and engaged throughout the process. I’ve passed on your details to the relevant team, and we’ll review this internally to help improve future communications. We really appreciate you taking the time to share your experience, and I am sorry for any inconvenience or confusion caused.
Since joining the club I have always found their services and advice spot on. The range of Whiskey is exceptional backed by knowledge and tastings support.
I have had some difficulties with my account this year which has resulted in me missing some opportunity purchases.
Melanie has been very helpful in getting my account fixed but unfortunately by...
