Usually ok, but trying to change an address is proving way too difficult, tried for months now but still showing my old address on my account so cannot order anything?
Tara
The Royal Mint
4 months ago
Good Afternoon Philip,
Thank you for taking the time to share your feedback with us. I am sorry to hear you have requested change of personal details that have not yet been fulfilled. Please may I kindly suggest reaching out to our headofcustomerservices@royalmint.com where I will personally ensure this is dealt with.
Kind Regards
Tara
商品のレビュー
Tara
The Royal Mint
4 months ago
Good Afternoon Philip,
Thank you for taking the time to share your feedback with us. I am pleased to hear your are happy with your purchase, although I am sorry to hear you find the cost high. We appreciate all feedback, having this feedback helps drive improvements and understand our customers preferences.
Kind Regards
Tara
As an international customer, I prefer to solve problems via email or chat, rather than on the phone. I was unable to do this on one particular occasion. This was inconvenient as the first time I...
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Tara
The Royal Mint
4 months ago
Good Afternoon,
Thank you for taking the the time to share your feedback. I am sorry to hear of your disappointing experience and the multiple attempts it took to resolve your issue. Please be assured we take all feedback extremely seriously having this feedback helps us drive improvements across the business.
Kind Regards
Tara
商品のレビュー
Tara
The Royal Mint
4 months ago
Good Afternoon,
Thank you for taking the time to share your feedback with us. We are thrilled to see your five star rating.
Kind Regards
Tara
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.