Very pleased with the customer service support team. Had an issue when ordering online when the connection was momentarily lost. They sorted everything out both by phone and email. Received coin well...
I have had to return multiple purchases due to quality issues. Annoying as simple quality checks would have picked this up before dispatch. Additional long delays on deliveries and lack of of basic...
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Tara
The Royal Mint
3 months ago
Good Afternoon,
Thank you for taking the time to share your feedback with us. I am sorry to hear The Royal Mint services have not met your expectations on this occasion. Please rest assured all feedback is taken extremely seriously, having this feedback helps drive improvements across the business.
Kind Regards
Tara
商品のレビュー
Tara
The Royal Mint
3 months ago
Good Afternoon,
Thank you for taking the time to share your feedback with us.
Kind Regards
Tara
Good. Ut need to be wary transferring money into investment account cannot be used to buy old coins. It also takes a few days to get money back out. On the whole goid.
Takes 3 weeks for items to leave mint then almost same time again to deliver, last order took over a month to arrive and that is awful service
Tara
The Royal Mint
3 months ago
Good Afternoon,
Thank you for taking the time to share your feedback with us. I fully appreciate your frustration concerning the delay in your orders reaching you. Please be assured our production teams are doing everything possible to reduce our delivery timescales and communication processes.
Kind Regards
Tara
商品のレビュー
Tara
The Royal Mint
3 months ago
Good Afternoon,
Thank you for taking the time to share your feedback with us. Please rest assured we appreciate all feedback from our customers. Having this feedback will help drive improvements across the business.
Kind Regards
Tara
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.