The coins are beautiful and I will continue to buy them, but the customer service is not optimal.
Simple requests—such as sending invoices—are handled immediately, but they fail to provide correct...
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Tara
The Royal Mint
2 months ago
Good Morning,
Thank you for taking the time to share your feedback with us. I am sorry to hear The Royal Mint services have not met your expectations on this occasion. Please rest assured we take all feedback extremely seriously. Having this feedback helps us to continue to strive to enhance our services.
Kind Regards
Tara
商品のレビュー
Tara
The Royal Mint
2 months ago
Good Morning,
Thank you for taking the time to share your feedback with us. We are thrilled you have shared your five star rating.
Kind Regards
Tara
購入日: 16/06/2026
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Feefoに#よる#検証#済み
2 months ago
Had a difficult time putting items in my cart. Once I was able to do that everything else went well
Tara
The Royal Mint
2 months ago
Good Morning,
Thank you for taking the time to share your feedback with us. I am sorry to hear of the issues you experienced whilst completing your purchase. Please may I kindly suggest reaching out to our customer service team who will be happy to be of assistance, should you require any further assistance in the future.
https://www.royalmint.com/contact/
Kind Regards
Tara
商品のレビュー
Tara
The Royal Mint
2 months ago
Good Morning,
Thank you for taking the time to share your five star rating with us. We are thrilled to hear you are happy with your purchase.
Kind Regards
Tara
Good Afternoon Victor,
Thank you for taking the time to share your feedback with us. We really appreciate your sharing your excellent feedback with us.
Kind Regards
Tara
商品のレビュー
Tara
The Royal Mint
2 months ago
Good Afternoon Victor.
Thank you for taking the time to share your five star rating with us.
Kind Regards
Tara
It was a very comprehensive tour that had only 4 people in our group. Hilary was a great guide and was able and willing to answer all questions. Meeting the designers was great and being able to chat...
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Tara
The Royal Mint
2 months ago
Good Afternoon Simon,
Thank you for taking the time to share your feedback with us. We are thrilled to hear your excellent review.
Kind Regards
Tara
I’m honestly a little confused at which item this is for but I believe it’s for the Royal Mints 2026 “250th Anniversary of the Signing of the Declaration of Independence”…that’s right I said...
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Tara
The Royal Mint
2 months ago
Good Morning ,
Thank you for sharing your valuable feedback with us. We're delighted to hear that you're thrilled with your purchase. Your thoughts on the outstanding design and quality truly resonate with us, as they play a vital role in creating unforgettable pieces that commemorate special moments.
We appreciate your support and look forward to continuing to provide you with exceptional products in the future.
Kind Regards
Tara
Ordered 6 coins and was billed twice the full amount for the customs, asked for help from support and got no followup. Not buying again
Tara
The Royal Mint
2 months ago
Good Morning,
Thank you for taking the time to share your feedback with us. I fully understand your frustration concerning the additional costs you have occurred. When you are purchasing Products for delivery outside of the UK, you will be responsible for payment of any and all sales taxes and import duties or equivalent, in connection with the sale, importing and delivery of the Products. I have provided a link below containing further information should you find this useful.
https://www.royalmint.com/help/delivery-and-returns/delivery-charges/
Kind Regards
Tara
商品のレビュー
Tara
The Royal Mint
2 months ago
Good Morning,
Thank you for taking the time to share your feedback with us. We are thrilled to see your five star rating.
Kind Regards
Tara
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.
With 1,100 years of heritage and expertise, The Royal Mint is a world leader in precious metals – creating coins, medals, gifts and investment opportunities. It is the UK’s original maker.