Working with our network of veterinary professionals, our products are high quality and vet-approved.
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去年の評価数:
すべて( 1,774件)のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
5 months ago
Subscription customers beware
The product itself is great but the shop isn’t customer friendly. I pay a regular subscription to ensure I don’t run out of dry dog food. I was recently sent a generic email to say certain brands...
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Sarah
The Pet Health Club Shop
5 months ago
Good afternoon
Thank you for your feedback and we are sorry to hear this.
Please let us know if we can help any further.
Kind Regards
Sarah
Pet Health Club Shop
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 months ago
Minor improvement needed.
I have a subscription but when the product was out of stock at time of my order being due, it was cancelled and not sent when back in stock. I would like to see this changed so I don't have to keep...
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Jess
The Pet Health Club Shop
5 months ago
Hi
Thank you for your feedback!
We will pass this feedback on to the relevant team as a suggestion.
Kind regards,
Jess
Pet Health Club Shop
Customer Care Team
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 months ago
Good service
Quick dispatch and good communication
Easy to order
Jess
The Pet Health Club Shop
5 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Health Club Shop
Customer Care Team
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 months ago
Liver tablets
Started with a phone call and now the medication is a recurring item, every 4 weeks. They contact me before taking an automatic payment and all is good
Jess
The Pet Health Club Shop
5 months ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Health Club Shop
Customer Care Team
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 months ago
Really quick delivery
Jess
The Pet Health Club Shop
5 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Health Club Shop
Customer Care Team
0
共有
SO
Susanna Wadeson Odell
Feefoに#よる#検証#済み
5 months ago
Susanna Wadeson OdellのThe Pet Health Club Shopに関するコメント:
good service
Easy to use but I mistakenly had the food sent to the wrong address.
Jess
The Pet Health Club Shop
5 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and we were able to rectify the delivery issue!
Kind regards,
Jess
Pet Health Club Shop
Customer Care Team
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 months ago
Liver support.
After a couple of hiccups with delivery, everything went smoothly.
Jess
The Pet Health Club Shop
5 months ago
Hi
Thank you for your feedback!
We're glad to hear that you received your order, even if there were a few hiccups with delivery.
Kind regards,
Jess
Pet Health Club Shop
Customer Care Team
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 months ago
Easy to place orders and very quick delivery
Jess
The Pet Health Club Shop
5 months ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Jess
Pet Health Club Shop
Customer Care Team
0
共有
GB
Gillian O’Brien
Feefoに#よる#検証#済み
5 months ago
Gillian O’BrienのThe Pet Health Club Shopに関するコメント:
Inappropriate packaging at Source
Typed once more
Poor packaging from source exposing contents
Sharon
The Pet Health Club Shop
5 months ago
Hi,
Apologies that you had an issue with your delivery and the packaging.
Please contact us directly and send images of this so that we can investigate this further for you.
shop@thepethealthclub.co.uk
Kind Regards,
Sharon
Pet health Club Shop
Customer Care Team
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 months ago
First Shop Order
I found ordering a bit confusing. Despite only ordering several packs of one item it came up as two items. So had two prices added together rather than one price. Seemed odd! Cancelled, did order...
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Sharon
The Pet Health Club Shop
5 months ago
Hello,
Thank you for your feedback.
I am sorry you found our website difficult to use to place your order. If you wanted to give us a call one of our customer support agents can help talk you through the process for online ordering. We are always happy to help in these circumstances. We apologise for any inconvenience.
Kind regards,
Sharon
Pet Health Club
Customer Care Team
.Our online shop is an extension of your local vet clinic, offering the same high-quality pet food and essentials.
Members of our Pet Health Club plan can also access 10% off everything and exclusive discounts on veterinary diets.
.Our online shop is an extension of your local vet clinic, offering the same high-quality pet food and essentials.
Members of our Pet Health Club plan can also access 10% off everything and exclusive discounts on veterinary diets.