Whole experience was made easy from start to finish. Hot tub arrived exactly on time and was installed with minimal fuss. Follow up service was great when I had a few queries.
Ross
The Hot Tub Superstore
9 years ago
Hello Darren. It's great to hear about your experience. I'm glad we answered your post-installation questions. Our support team is available 7 days a week if you need any ongoing help.
Friendly, approachable real people. No hard sell just good advice
Ross
The Hot Tub Superstore
9 years ago
Hi Chris. We do pride ourselves on our friendly, family approach. I'm glad everything went well for you – thanks for taking the time send your review. If you need any help or advice in the future, don't hesitate to contact the team.
Ticked all the boxes! No pressure selling, just let you make your decision. Delivery very professional and efficient, they showed excellent respect for my property. Acted so far to deal with a...
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Ross
The Hot Tub Superstore
9 years ago
Hi Sean. We really appreciate the review and the picture – thank you.
from first enquiry to after sales service we couldn't be happier we didn't know what we wanted but wasn't pressured into buying anything we was given facts and the staff answered all the questions we...
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Ross
The Hot Tub Superstore
9 years ago
Hi Amanda, thank you for taking the time to review your experience with The Hot Tub Superstore. It's good to hear you're using the spa all the time – it's extra special on those approaching cold winter nights!
We had our hot tub delivery a couple month ago .
The ordering process was so simple . The chap we spoke to was great at explaining everything .
The day came and they arrived nice and early . The 2...
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Ross
The Hot Tub Superstore
9 years ago
Hello Steven, thanks for your valued feedback. I'm glad you've been enjoying the spa throughout the summer – just wait for the Winter nights – it's the best time of year!
From going into the store to look at the product, to delivery and now use everything has been fantastic and so organised. Cannot thank the delivery and installation guys enough it all went smoothly...
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Ross
The Hot Tub Superstore
9 years ago
Fabulous Geoff, thanks for the great feedback. I'll pass on your remarks to all the team! Regards, Ross.
We purchased our hot tub back in May 2016, from The Hot Tub Superstore after reviewing several different companies.
Their service is second to none.
The guys who delivered it were Knowledgeable ...
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Ross
The Hot Tub Superstore
9 years ago
It's great to hear your spa is proving a great help for you. Thank you for both choosing The Hot Tub Superstore and taking the time to leave feedback – if you need any advice in the future please call our customer services team on 01253 599330.
Cannot recommend this company enough!! They have been amazing from first contact through to delivery and aftercare. I got my hot tub (evolution 7) a few weeks ago. It's was the most horrendous...
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Ross
The Hot Tub Superstore
9 years ago
I'm glad you're enjoying your Evolution 7 Eilidh – it's rightfully one of our best-selling models. I'm also glad we were able to help with some early chemical concerns – we're here to help! Thanks again for your valued feedback.
