The parcel was left at the front door without any notice or ringing of doorbell, when I have already requested for to ring the doorbell when delivered. It could have gotten stolen if I wasn’t...
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Sebastien Morales
The Drink Society
5 years ago
Sorry you had this experience with the courier, i will pass that feedback onto them as we put on the label the instructions to ring the doorbell but sometimes the couriers don't always follow them.
Also because of the Covid rules the couriers are allowed to leave the parcel even when we request that they don't unfortunately, but hopefully this will all pass with the restrictions easing up.
But i hope that one day you will give us another chance as we try to do everything we can to make sure your orders are delivered safely and securely so thanks for the feedback and i will look at ways we can improve this.