Still awaiting receipt of product. Have received goods ordered from another UK supplier on the same day 1 week ago.
There is no tracking facility available to the customer to monitor shipment or...
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Kate
Sunspel
10 years ago
Thank you for taking the time to leave feedback.
We understand that you have now received your order. Generally we do estimate 10-12 working days for delivery to Rest of the World regions. In an effort to ensure that the courier companies we use provide a reliable and timely service, we closely monitor their delivery results and have found their success rate is relatively high. We're currently looking into our shipping methods for Rest Of World destinations and hope to have a faster, traceable service by the end of this year. Please accept our apologies for any inconvenience caused, if you wish to contact us please do so at customerservice@sunspel.com.
The style and cut of this product has been changed and I no longer like the style, particularly the collar which now sits flat. The product is great for hot climate but The new cut doesn't work for me which is a crying shame. If it ain't broke, please don't fix it! Sunspel are always courteous with good quality products, although stock seem to run out too often when ordering online, which I wish would improve.
