I sent you a copy of the parcel thar was delivered and it was in a terrible state. Soaking wet Biox all in peices. Have not had any response from uou. Sandra Bowery.
Stephensons
Stephensons
2 years ago
Hi Sandra,
Thank you for taking the time to leave your feedback, and we're sorry for the condition of your order when it arrived.
As discussed with our customer service team earlier today, we had sent an email on the 9th January regarding the problem but it may have ended up in your junk mail or was missed. Luckily, we managed to find the information we needed through Feefo after you left your review, and have been able to arrange partial credit for your next order with us.
Thanks again for bringing this to our attention, and we hope to see you again soon!
Great service, speedy delivery makes shopping with them a pleasure.
Prices are good and well packaged so arrive in good condition, no mean feat with glassware.
Finally always good advice when...
Great service. Quickly helped re products befor I placed order as I was unsure of size. Very easy to order on the website. All in stock items arrived next day, with other items arriving within...
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.
