The item arrived on time and was in the condition expected. The manufacturing quality and design are excellent. However, the nightdress appears to be made from of thinner material than earlier...
From ordering to delivery it is a satisfactory service. It is the second nightdress that I have bought from them and they wash and wear and maintain quality.
The quality of the garment is what makes me choose Spirit of the Andes. Also, the colour of the new top blends well with a cardigan I bought some time ago from them.
The top was well wrapped but the top very creased. There was a bit of delay in despatch.
Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear of your disappointment with your order. I can confirm that your order was received on the 23rd of February and was shipped to you on the 24th of February. I am sorry to hear that you felt your item was creased on arrival, we do our best to ensure that all garments reach our customers in the best possible condition, so we apologise if that wasn’t the case for you.
We offer a 90-day free returns policy so if the item is unsuitable for any reason, you can return it to us within 90 days and we will be happy to give you a full refund. If we can be of any further help our customer service team are always available to please do not hesitate to contact us on 01908 991 069 or email customer-services@spiritoftheandes.co.uk.
Kind regards Customer Services
商品のレビュー
Fay
Spirit of the Andes
4 years ago
Dear Valued Customer,
We are very sorry to hear of your disappointment with your order. I can confirm that your order was received on the 23rd of February and was shipped to you on the 24th of February. I am sorry to hear that you felt your item was creased on arrival, we do our best to ensure that all garments reach our customers in the best possible condition, so we apologise if that wasn’t the case for you.
We offer a 90-day free returns policy so if the item is unsuitable for any reason, you can return it to us within 90 days and we will be happy to give you a full refund. If we can be of any further help our customer service team are always available to please do not hesitate to contact us on 01908 991 069 or email customer-services@spiritoftheandes.co.uk.
Kind regards Customer Services
購入日: 23/02/2022
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Feefoに#よる#検証#済み
4 years ago
Very helpful with my telephone enquiry and prompt delivery. As always, the item (a nightdress) was excellent quality.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
