Initially curt and dismissive. Still will not accept a return product as unsuitable
Vickie Hawley
sousvidetools.com
5 years ago
Thank you for taking the time to leave a review. I believe after speaking to our Sales Office Manager that this issue has now been resolved to your satisfaction. I'm sorry that the product wasn't for you, we have been really happy with this range of products and have received only positive reviews so i'm sorry this wasn't your experience.
商品のレビュー
Vickie Hawley
sousvidetools.com
5 years ago
Thank you for taking the time to leave a review. I believe after speaking to our Sales Office Manager that this issue has now been resolved to your satisfaction. I'm sorry that the product wasn't for you, we have been really happy with this range of products and have received only positive reviews so i'm sorry this wasn't your experience.
Brilliant, good kit, good price, very quick delivery.
商品のレビュー
購入日: 24/02/2021
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Feefoに#よる#検証#済み
5 years ago
The website is not easy to navigate and the ordering process leaves quite a bit to be desired!
Vickie Hawley
sousvidetools.com
5 years ago
Thank you for taking the time to leave feedback, I am sorry you were disappointed with the ordering process. We are always happy to accept help and suggestions on how our website could be improved, I would be delighted to receive any details from you in how we could achieve that vickie@sousvidetools.com
Have to remove one star because they delayed my order without telling me, but when I talked to customer service they resolved it really quickly, upgraded the delayed item and delivered it the next...
