Many thanks for your 5-star feedback! Great customers deserve great service!! We look forward to hearing from you in the future. Best regards Team Somerset Hydroponics!
I needed this product as fast as possible and with discreet delivery. Although I had left it late in the day to place an order, the order came the very next day and was packaged as discreetly and...
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Somerset Hydroponics Ltd
Somerset Hydroponics
8 years ago
Many thanks for your five-star feedback! We will always try to accommodate a last minute, next day delivery, and we always dispatch discreetly. Glad to be of service..Best regards team SomHydro
Many thank's for your 5 star review! It really is appreciated when customers take the time to do this for us..so thank you again from all at Somerset Hydroponics Ltd :)
ordered stuff 5 may it's now 13 may have not received it .tried to track item only to find i've been given wrong tracking number. contacted them yesterday still waiting for reply. I'd been quicker...
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Somerset Hydroponics Ltd
Somerset Hydroponics
9 years ago
Firstly; we are sorry to hear that you are not happy with our delivery service. You had placed your order late night Friday 5th and so your order was then processed on Monday 8th. Your delivery address is not a mainland UK delivery zone and so to avoid charging you the additional £7.99 that would be required for a 3day delivery to your postcode we decided to waive the surcharge as a gesture of goodwill and put the delivery onto MyHermes couriers (apologies for the missing digit in tracking number)
We will ensure for any future order that you are charged the full delivery charge to get your order to you quicker!
Somerset Hydroponics Ltd
Somerset Hydroponics
9 years ago
Additionally: Our staff had replied to your contact email and had rectified the tracking number issue.
TC
Trusted Customer
9 years ago
firstly oban is on the mainland it's the gate way to the islands it's were you get the ferries to the islands and I repeat oban is part of the mainland so I don't understand a £7.50 extra charge to deliver to mainland scotland
Somerset Hydroponics Ltd
Somerset Hydroponics
9 years ago
All of our delivery surcharge postcodes are visible on our website and with all of our couriers, a PA postcode above a certain number (we would not obviously disclose in full) carries a delivery surcharge. We hope this is of help for the future.
購入日: 05/05/2017
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9 years ago
Excellent product and great service
Somerset Hydroponics Ltd
Somerset Hydroponics
9 years ago
Many thanks for your 5-star rating..we are here to help from seed to harvest!
Somerset Hydroponics was established by gardeners for gardeners and as such we are committed to your needs. We hope that you find our site informative, competitive and safe for all your online shopping needs.
Somerset Hydroponics was established by gardeners for gardeners and as such we are committed to your needs. We hope that you find our site informative, competitive and safe for all your online shopping needs.
