Thank you for taking the time to leave us this excellent review, it's great to see that Emma and the team were once again able to provide their proven, 5 star service!
Friendly and efficient service. Sold our house quickly. Would recommend.
Customer Relations Team
Slater Hogg & Howison Estate Agents
9 years ago
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Slater Hogg & Howison in the Kirkcaldy branch.
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9 years ago
Good feedback and kept up to date
Customer Relations Team
Slater Hogg & Howison Estate Agents
9 years ago
Thank you for taking the time to leave your feedback. If you would like to discuss your experience any further and elaborate on how the branch could have turn this into a five star review. Please email review@countrywide.co.uk. Many thanks.
Although the sale took nearly 2 years they remained positive and helpful in
Very understanding and helpful because I was so far away things like reading meters, mopping up leaks, keeping me informed
Customer Relations Team
Slater Hogg & Howison Estate Agents
9 years ago
Thank you for the great review. However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk. Many thanks,
Cannot complain. People were efficient and friendly
Advisors / Manager kept us informed all the way through the sale.
Customer Relations Team
Slater Hogg & Howison Estate Agents
9 years ago
Hello Stuart, Thank you for the great, 5 star review! I'm pleased to see that you benefited from the passionate and personal approach taken by the Slater Hogg & Howison team in Kirkcaldy.
Because we have had the same tenant for more that 10 years - not much has been required of SHH over this time. In previous years we ended up with considerable out of pocket expenses on two occasions...
More personal other than just email communication. Leave messages but never return calls
Customer Relations Team
Slater Hogg & Howison Estate Agents
9 years ago
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk
Overall a decent service, but it could be better value for money
What they do well is to act promptly to deal with any tenant reported problems, which keeps the tenant happy, and the landlord satisfied. What is not so satisfactory is the rates they charge, and...
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Customer Care
Slater Hogg & Howison Estate Agents
9 years ago
Good afternoon,
Thank you for your review. We are glad you are happy with the service you have received . If there is anything you are dissatisfied with then please feel free to let us know and we will look into this for you. Many thanks.
Slater Hogg & Howison is one of the largest Sales and Letting Agents in Scotland, operating for over 40 years, with branches covering half of Scotland from South Ayrshire to Kircaldy. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Slater Hogg & Howison is one of the largest Sales and Letting Agents in Scotland, operating for over 40 years, with branches covering half of Scotland from South Ayrshire to Kircaldy. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.