Service was excellent, I cannot fault it. Communication from the whole team was superb from initial valuation to the sale of my property. Thanks especially to Mitra from the West End branch.
Customer Relations Team
Slater Hogg & Howison Estate Agents
8 years ago
Thank you for taking the time to leave us your brilliant 5 star review of the service you received from Slater Hogg & Howison in West End. It is brilliant to read that the communication from the team was excellent from start to finish. Kind regards, Emma.
Happy with the service. Good communication is the key.
Happy with the communication and marketing of my house.
Customer Relations Team
Slater Hogg & Howison Estate Agents
8 years ago
Thank you for the great 5 star review of the service you received from Slater Hogg & Howison in Cumbernauld. It is brilliant to read that you were happy with the communication and the marketing of your house. Kind regards, Emma.
I have already filled a form in. Now decided u r inefficient.
Stopped pestering me with accounts when payment arranged with my daughter to pay from difference between sale and purchase of properties.
Customer Relations Team
Slater Hogg & Howison Estate Agents
8 years ago
I am sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issue you have raised in more detail please email me at review@countrywide.co.uk. Kind regards, Sarah.
They handled our situation very sensitively, as we were selling due to a bereavement. The level of communication was just right and not only did we receive the advice we wanted, they also listened...
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Customer Relations Team
Slater Hogg & Howison Estate Agents
8 years ago
Thank you for taking the time to leave this wonderful 5 star review and recommendation. The team at Slater Hogg & Howison in Glenrothes strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with the entire team at the branch. Kind regards, Sarah.
There is an assumption that calls can be returned within a short period of time which is not always possible. When ringing back to return calls only one person can respond to query and if they have...
Initial contact with the valuer was positive. However, the actual sales process was very poor. The house went live on the Thursday and they had no assisted viewing slots available for the Saturday!...
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Customer Relations Team
Slater Hogg & Howison Estate Agents
8 years ago
I am sorry to read that you were unhappy with the service you received but I would like to thank you for taking the time to leave this feedback as your comments will help us identify ways in which we can improve. If you would like to go through the issues you have raised in more detail please email me at review@countrywide.co.uk. Kind regards, Sarah.
Professional, efficient service. Staff friendly, knowledgeable and helpful.
Customer Relations Team
Slater Hogg & Howison Estate Agents
8 years ago
Thank you for your wonderful 5 star review of Slater Hogg & Howison in Glasgow. It's fantastic to see that the team has delivered a great service in keeping with our company values and that you were able to take advantage of their knowledge and experience. Kind regards, Graham
Pleasant friendly service and excellent communication.
Customer Relations Team
Slater Hogg & Howison Estate Agents
8 years ago
Thank you for your kind 5 star review for our Newton Mearns branch of Slater Hogg & Howison Estate Agent. I am pleased to learn that you found the team friendly and communication was excellent. Kind regards, Sarah.
Thank you for taking the time to leave us your feedback. I am sorry that on this occasion it does not look as if we have delivered the usually high standard of service we would expect. Customer service is very important to us and we do always like to take any opportunity to learn about how we can improve our service. If you would like to discuss with us further your experience, please feel free to contact us via review@countrywide.co.uk. Kind regards, Scott.
Slater Hogg & Howison is one of the largest Sales and Letting Agents in Scotland, operating for over 40 years, with branches covering half of Scotland from South Ayrshire to Kircaldy. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Slater Hogg & Howison is one of the largest Sales and Letting Agents in Scotland, operating for over 40 years, with branches covering half of Scotland from South Ayrshire to Kircaldy. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.