Hi Lisa,
We're really sorry to hear that you did not have a good experience with SkyParkSecure.com.
I have had a look into your booking that was made via our price comparison website and we don't appear to have received any correspondence from you.
If you experienced problems with us at SkyParkSecure.com or would like to log a complaint with the car parking company, please send all of the details and your booking reference to info@skyparksecure.com as we would like to try and assist you.