Negatives
Woody (rep at Heathrow) was pretty useless. When the BA check-in assistant told her the ski carriage wasn't booked on their system she just said to the lady "well they're on my sheet so...
The Chalet staff were brilliant . We come from Scotland and none of your flights go from Scotland - so getting too and from the chalet was difficult……you have to be missing a trick ! - our term and...
Chalet was great the host were very good WiFi wasn’t great and afternoon tea for 20 ppl could have had extra cake and bread looks like ski world were on saving mode
商品のレビュー
購入日: 18/02/2023
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Feefoに#よる#検証#済み
3 years ago
Excellent food, good accommodation, poor customer service from hosting team
Robert Dixon
Skiworld
2 years ago
Thank you for your review. We are delighted to hear that you enjoyed the excellent food and found the accommodation to be good. However, we are very sorry to hear that you received poor customer service from our hosting team.
商品のレビュー
Robert Dixon
Skiworld
2 years ago
We would of course like the opportunity to investigate matters and respond in full to your feedback. With that in mind, if you would like to contact us at customers@skiworld.co.uk our customer service team will be able to assist you further. Thank you.
Foul smell of sewage on the day of arrival, within the chalet. Was not dealt with until the following day! Mouse in the kitchen all week! Unfortunately the chalet is too remote from the centre and...
Skiworld is the largest independent ski specialist and the largest chalet operator in the UK. Skiworld has over 40 years’ experience offering ski holidays in the top snow sure resorts in Europe, US and Canada and is truly a company run by skiers for skiers.
Skiworld is the largest independent ski specialist and the largest chalet operator in the UK. Skiworld has over 40 years’ experience offering ski holidays in the top snow sure resorts in Europe, US and Canada and is truly a company run by skiers for skiers.