Shuttle Direct United Kingdom レビュー

We’re very sorry to hear that you were disappointed with the cancellation fee, and we understand that this was frustrating. We would like to clarify that the administration fee is part of our standard procedure when a reservation is cancelled. This fee covers the administrative processing associated with the cancellation and is applied in accordance with our booking terms. We sincerely apologize if this was not clear when you made your reservation. We appreciate you taking the time to share your feedback, as it helps us improve how we communicate our policies to our customers. We hope to have the opportunity to welcome you again in the future.