This the first item I have bought and I know it difficult at the present time but I'm not going to be buying again the whole thing was a mistake the item was good but the time it took to receive the...
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Clare - Help Team
Sewing Street
5 years ago
Good afternoon,
Thank you for your feedback regarding our service.
We're sorry to hear that you were disappointed with the amount of time it took this order to be delivered to you and we do apologise for any inconvenience this may have caused you. Unfortunately during the pandemic we have been experiencing some delays in orders being delivered due to both ourselves and our shipping agents not being able to operate at their full capacity, which we understand is disappointing. We will certainly make sure that your feedback is passed along to the relevant department.If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@sewingstreet.com.
Thanks,
Clare W - Help Team
www.sewingstreet.com
First class service always very easy to talk to they truly wish to help you. They give advice too good advice. Very knowledgeable so ask your question they will get the answer. Love them very...
Very pleased with the service. If there is any delay they always inform you by email, then let you know when your order is on it’s way.
商品のレビュー
購入日: 04/11/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
5 years ago
Delay in receiving parcel, it was a present from my husband for our anniversary, it arrived 9 days after ordering, too late for our anniversary, my husband was upset he had nothing to give me on the...
Long wait for delivery with disappointment when I looked at the contents.
商品のレビュー
Clare - Help Team
Sewing Street
5 years ago
Good afternoon,
Thank you for your feedback regarding item QF6648 and our service.
We're sorry to hear that you were disappointed with this particular item and that this was not what you had expected. If you are every unhappy with any of our items we would recommend returning the item back to us under our 30 day money back guarantee for either a refund, replacement or a credit. We are also sorry to hear that you were disappointed with the amount of time it took for this order to be delivered which we also apologise for. Unfortunately during the course of the pandemic we have not been able to operate at our full capacity in order to maintain social distancing, which means that there has been some delays in orders being dispatched. However, we will certainly make sure that your feedback is passed along to the relevant departments.If you require any further assistance, please do not hesitate to contact us on 0800 001 4433 or email us at help@sewingstreet.com.
Thanks,
Clare W - Help Team
www.sewingstreet.com
購入日: 06/11/2020
0
共有
SC
Sue Cherry
Feefoに#よる#検証#済み
5 years ago
Sue CherryのSewing Streetに関するコメント:
I used your telephone ordering service your staff were very helpful
Watch live demonstrations from our sewing and yarn craft experts every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop all your sewing and yarn craft supplies on our website and join the Sewing Street Fans community on Facebook.
Watch live demonstrations from our sewing and yarn craft experts every day on Freeview 73, Sky 670, Freesat 806 and YouTube. Shop all your sewing and yarn craft supplies on our website and join the Sewing Street Fans community on Facebook.