Excellent service; excellent hotel and wonderful holiday. We cannot wait to return
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購入日: 03/11/2022
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Mr Grace
Feefoに#よる#検証#済み
4 years ago
Mr GraceのThe Cape Verde Experienceに関するコメント:
The holiday was not as per brochure
Helen Jack
The Cape Verde Experience
4 years ago
It is disappointing you felt this was the case, as we have not received any other such comments.
I can see from the questionnaire you completed that your travelling times to the hotel and when returning home, were longer than anticipated, although we do not give specific details of this in the information we provide. Travel times can of course, be affected by flight delays and any delays with baggage and as you may be aware from recent media coverage, many airports are experiencing problems due to staff shortages, which may have contributed to the delays you experienced.
I hope this did not detract from your enjoyment of the hotel.
Quick to understand and give prices for the different options. We knew exactly what hotel we wanted, so that helped. I wish that we could have booked earlier, to get a seat upgrade on the TUi...
Everything worked well. All the trips and flights went smoothly with guides available to meet us and spend time with us. Very professional.Rep.at Sal resort spent plenty of time explaining things....
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Helen Jack
The Cape Verde Experience
4 years ago
The hotel is in a residential area, although it is easy to get a taxi into the main town. I hope you were able to enjoy the 3 nights you stayed there and had a chance to do some exploring.
Booking was excellent, we wanted a few variations on the ‘standard’ holiday which was arranged for us perfectly also any changes we were kept up to date with.
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Helen Jack
The Cape Verde Experience
4 years ago
I am sorry you were disappointed with the Bon Appetit meals at the hotel. Had you spoken to Tracey our representative, it may have been possible to change your board basis during your stay.
I hope that despite this, you enjoyed your stay.
購入日: 12/03/2022
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
We have visited the Cape Verde islands with CapeVerde Experiences 5 times now. Tracey always looks after us really well, and the guides we met on Saint Vincent and on San Antao were great.
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Helen Jack
The Cape Verde Experience
4 years ago
We look forward to you travelling with us for your 6th visit!
As a specialist operator we are proud of our 26 years’ experience in West Africa, and we believe we can offer the best range of holidays to the Cape Verde.
As a specialist operator we are proud of our 26 years’ experience in West Africa, and we believe we can offer the best range of holidays to the Cape Verde.
