Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
We're very pleased to hear that you found the colours and size to be gorgeous, but sincerely apologise that there were faulty threads in the fabric.
Of course, we are always happy to offer full refunds in the case of faults, so please do let us know if you'd like to do this by sending us an email at mailorder@royalacademy.org.uk or calling us on 0800 634 6341 Mon-Fri 9am-6pm.